Voice over Internet Protocol or VoIP is a type of business telecommunication system that uses internet telephony to connect the users. Since the past few years, this type of telephony has gained popularity in business sector mainly because of its multipurpose facilities and cheaper rates.
However, there are also other distinct features of using VoIP as a telecommunication tool. Some of them are as follows:
VoIP telephony is known to be cheaper and affordable compared to the traditional phone system. Unlike the landline telephone, a VoIP has lower call rates and maintenance costs that put no burden on the pocket of the user. For businesses, it saves a lot of money which they can invest in other important areas of their business.
VoIP telephony is particularly a favorite for businesses for its mobility features. So if you want to take along your VoIP set on a trip, you do not have to think twice as you can easily move it into your car. All you need is a headphone and you will be able to make important calls to your workers, clients or vendors.
VoIP is preferred by businesses for its high integration features. Once you equip a VoIP system with other applications, you are able to do different tasks using a single device. So you can check your mail, send a fax and respond to a voice call without having to use the multiple devices. Such a system significantly cuts down on the costs of the business and increases its productivity.
A VoIP system is highly effective for its scalability features. Since it uses the same line for transfer of both voice and data, it becomes easier to scale it up as the business grows with time. So you can easily add new devices, integrate new softwares or plug new features in your VoIP system.
VoIP is extremely versatile in terms of functionality. As it runs through the medium of internet telephony, it becomes easier for the businesses to do multiple tasks without having to contingent upon the different devices.
With this multipurpose device, you can do various tasks, such as call conferencing, call transfer, auto-responding, and emailing etc. So you do not have to worry if you are unable to attend a meeting or business conference as you can still manage to contact your staff with VoIP.
- Easy to Install and Configure
VoIP phones do not take much of your time to install. Since it can be connected to an existing line, you do not have to add extra wiring to set up a VoIP system. All you need is a VoIP-enabled phone set that you can connect to your available line and you will be able to send and receive calls.
With a hosted VoIP system, it becomes even more manageable for you to supervise your users. It does not call for sophisticated software to tweak the configuration of your VoIP system as you can easily do it using the panel of your VoIP portal.
- Facilitates Portability
Portability is one of the distinguished features of using a VoIP. In case you are moving your office from one location to another, you will not lose your number as the line remains the same in VoIP. This is particularly beneficial for businessmen who travel a lot. So they do not have to worry about losing touch with their employees and clients as they can use the same number.
- Extra Features
Not many people know that VoIP offers some really incredible additional facilities for businesses. Two of them deserve a mention here:
- Barge: A barge is a feature in VoIP that allows you to keep tabs on the conversation of your employees with your clients. With this tool, you can prompt your employee if there is something worth a mention.
- Whisper: This distinct feature of VoIP makes it possible for you to secretly advise your employees while they are in a conversation with a customer.
The aforementioned features are just a few of the many benefits of VoIP for business. If you know more features, let us know in the comments section below.
Kate Alex is a Business Consultant with prolific experience of working in the corporate world. She is also an active blogger who reveals her insights into the business sector using Essay Writing blogging platform. Find her on Facebook, Google Plus, and Twitter.